LoanMarg is operated by TOUCOLOR TECHNOLOGIES PRIVATE LIMITED and provides a digital platform through which users can access loan-related services. This document explains how information is handled when using the application.
LoanMarg enables users to apply for and manage a pre-approved borrowing limit offered by a lending partner. Once approved, users may draw funds within the assigned limit as needed, subject to applicable terms.
The platform acts as a facilitator between users and the lending institution and does not independently determine loan approvals.
Information is processed only for purposes directly connected to the functioning of LoanMarg and the delivery of its services. These purposes include:
Information is not used for unrelated activities outside the scope of these services.
Users may be required to submit certain personal and financial details when registering or applying through LoanMarg. This may include identification data, contact details, employment information, income-related inputs, and bank account details.
Such information is necessary to enable service access and support credit evaluation.
With user consent, LoanMarg may facilitate the analysis of certain financial indicators to assist the lending partner. This may include reviewing transaction-related patterns or obtaining relevant data from authorized credit bureaus where applicable.
LoanMarg may request access to specific device features when needed for defined functions:
Used for capturing identity documents or completing verification steps required during onboarding.
Used to confirm service availability and support risk monitoring measures.
With explicit consent, limited financial SMS alerts (such as transaction notifications) may be processed to assist in assessing income patterns and repayment behavior.
LoanMarg does not access personal messages unrelated to financial activity and does not read OTP messages.
Certain technical and usage-related information may be collected automatically. This may include device specifications, app interaction logs, session activity, and network-related indicators.
This data supports system diagnostics, fraud detection, and service optimization.
Information may be shared only in controlled situations:
Personal information is not sold or shared for independent marketing purposes.
LoanMarg may rely on external service providers to support operational functions. These providers receive limited access strictly necessary to perform their roles and are subject to confidentiality and data protection obligations.
Reasonable safeguards are implemented to protect information from unauthorized access, misuse, or loss. These may include encryption, access controls, and monitored infrastructure environments.
Information is retained only for as long as necessary to support services, maintain account functionality, or comply with legal obligations.
When retention is no longer required, data is securely deleted or anonymized. Certain records may be retained for compliance, audit, or dispute resolution purposes.
TOUCOLOR TECHNOLOGIES PRIVATE LIMITED
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Users may request access to their data, corrections, or deletion where permitted by applicable law. Requests can be made through in-app support or official contact channels.
Some data may continue to be retained even after account closure where required by law.